FAQ

What type of hair do you offer?

We offer premium quality virgin & raw hair extensions, wigs, closures, and frontals designed for softness, versatility, and long lasting wear.


Can the hair be colored?

Yes. Our hair can be colored by a professional. We always recommend strand testing first and using an experienced stylist for the best results.

 

How long does the hair last?

With proper care and maintenance, our hair can last for 3+ years. Longevity will depend on maintenance, styling habits, and overall care.


Does the hair shed?

Minimal shedding is normal with all hair extensions. Proper maintenance and gentle handling help reduce shedding and keep your hair looking its best.


What is HD lace?

HD lace is an ultra thin lace designed to create a seamless, natural looking blend against the skin for a more flawless install.


What is the difference between a closure and a frontal?

Closures provide coverage for a section of the top area and are great for natural looking installs.

Frontals extend across the front hairline and offer more styling flexibility.


How many bundles do I need?

For a fuller look we generally recommend:

12” to 18” → 2 to 3 bundles

20” to 24” → 3 bundles

26” and longer → 4 or more bundles

Fuller styles may require additional bundles.


How should I care for my hair?

We recommend using sulfate free products, limiting excessive heat, and storing hair properly when not in use. Visit our Hair Ritual for full care instructions.


Do you offer refunds or exchanges?

Due to the nature of our products, all sales are final. Please review your order carefully before purchasing.

If there is an issue with your order, please contact us and we will be happy to assist.

 

Still have questions? We are always happy to help. Contact us and our team will assist you.